Facilitation - Meetings, Events, Workshops
Facilitation is more than just taking people through a boring meeting. 

Consider involving a facilitator when:
  • the event or meeting does not just aim at sharing information or receiving feedback but actually wants to involve the participants in brain-storming or decision making;
  • the issue(s) to deal with are complex;
  • lots of participants are coming;
  • the meeting is high level and needs to be of high quality;
  • clearly defined outputs or outcomes are expected out of the meeting;
  • the relations between participants are potentially tense or conflictual;
  • the time given for the event is limited and needs to be used very effectively;
  • the organisers are not exactly sure how to run an event;
  • organisers want to focus on the content, not on the process;

Types of Facilitation

Process Facilitator

Addresses the HOW
  • Methods and procedures
  • Networking
  • Tools and approaches
  • Guidelines and norms set
  • Group dynamics
  • Climate
As a process facilitator we focus on the facilitation of  a group to deliver the results and outcomes they are looking for based on a
​well-defined ​session goal.

Content Facilitator

Addresses the WHAT
  • Defines the subjects for discussion
  • Defines the task
  • Defines the problem being solved
  • Oversees the decisions being made
  • Sets the agenda items
  • Identifies the goals.
We are able to do content facilitation in the area of information technology only. 

Group Facilitator

General group facilitation for any sort of event, not just results-based meetings e.g. ceremonies, events that involve large groups of people, training and workshop facilitation.
Why bring in a facilitator?
A facilitator works closely with the organisers of an event to develop an event agenda and process that are best suited to achieve their objectives. In doing so they also focus on making sure everyone’s contribution is equally valued and there is maximum participation and engagement to drive results that everyone in the room feels committed to. They also follow the process throughout, keeping abreast of the participants’ feelings and ideas, shaping up the agenda following the energy where it is, while keeping the objectives in sight at all times.
With the help of a facilitator, nurturing conversations has participants leave the meeting feeling validated and energized by the insights gathered and the decisions made. They feel committed, they bring the best of themselves. The results of facilitated events are: more equal participation, more ideas collected, more collective and sustainable solutions, more likelihood of strong follow up after the event, and more trust created among people that may use this to build other solid activities together in the future.

​So what does a facilitator do (or can do) effectively?
S/he…
  • Designs an event that pays careful attention to a set goal and maximizes interactions, engagement, learning and collective responsibility towards solutions. This design will typically involve various other work forms than the typical presentation, open discussion (e.g. Q&A session) and panel discussion. This variety of work forms stimulates better engagement and manages the energy of participants much more effectively.
  • Provides a set of principles to get participants to appreciate their own thoughts, those of others and those of the whole group; develop respect for each other; share their ideas, feelings, suggestions, constructive criticism; contribute to collective decisions that the whole group can ascribe to.
  • Pays attention to the way participation evolves throughout the agenda; adapts the latter according to emerging issues, constraints and opportunities and energy levels; and reflects with the organizers how to adjust the agenda along the way against set or evolving objectives.
  • Creates an engaging and constructive atmosphere where participants are more likely to feel confident talking, sharing, learning together and develop more solid relationships and trust.
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